Stakeholder engagement
Flying Group’s mission is to create value for all its stakeholders by setting new benchmarks in sustainable development in Pakistan.
Since its inception, the conglomerate has engaged with varied groups of stakeholders at different levels to understand their expectations and to make them partners in its journey towards sustainable development. As a measure of the importance of its stakeholders, the company has created dedicated engagement vehicles for some of its stakeholder groups.
Approach to stakeholder engagement
| Stakeholder | Modes of engagement | Frequency |
|---|---|---|
| Shareholders and investors | Annual General Meeting Investor Grievance Cell Board meetings/ communications Annual report | Annual |
| Dealers and suppliers | Annual Channel satisfaction survey general meeting Annual meet Marketing meets | Biannual Continuous |
| Customers | Technical services team Camps, workshops, seminars, site visits, etc. | Across the year |
| Employees | Employee engagement survey Department specific meets and newsletters Town hall, functions and programs | Biannual Continuous Quarterly/monthly Continuous |
| Community and NGOs | Community advisory panel Site-specific impact assessment | Continuous |
| Government and regulatory authorities | Compliance to laws Representations to proposed legislations | Continuous |
| Media | Press briefing and invitation to events | On an as-needed basis |
| Industry associations | Committee meetings, policy papers, telecons, delegation, etc. | On an as-needed basis |